Privacy Policy
Last Updated: 2026-03-07
Company Name: fresh-zone-24
Types of Personal Information Collected
At fresh-zone-24, we are committed to protecting the privacy and security of our customers' information. This Privacy Policy outlines the types of personal information we may collect from you, how we use it, and the steps we take to ensure its protection.
Base Data Points
We collect basic personal information that you provide to us. This may include:
- Name
- Contact information (as permitted)
- Purchase history
- Payment information
Additional Data Collection Methods
We may also collect information through:
- Customer surveys
- Feedback forms
- Website analytics
Cookie Usage and Tracking Technologies
Types of Cookies
We use various types of cookies on our website, including:
- Session cookies: Temporary cookies that are deleted after each visit.
- Persistent cookies: Cookies that remain on your device for a set period of time or until you delete them.
- Third-party cookies: Cookies set by services and parties other than fresh-zone-24.
Purpose of Cookies
Cookies and similar tracking technologies are used to:
- Enhance your browsing experience
- Remember your preferences
- Analyze how our website is used
Control Options
You have the option to control or limit how we and our partners use cookies and similar technologies. This can be done through your browser settings, where you can refuse the use of cookies.
Data Sharing with External Services
We may share your personal information with external services under the following conditions:
| Types of Third Parties | Purpose of Sharing | Data Protection Measures |
|---|---|---|
| Payment processors | To process payments | Encrypted transactions |
| Delivery services | To deliver purchases | Secure data transfer protocols |
| Analytics services | To analyze website usage | Anonymization of data |
Storage Duration and Criteria
We retain personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
| Data Type | Retention Period | Deletion Procedures |
|---|---|---|
| Purchase history | 5 years | Automated deletion |
| Contact information | Until user requests deletion | Manual deletion upon request |
User Entitlements and Controls
As a user, you have the right to:
- Access your personal information
- Correct any inaccuracies
- Delete your personal information
- Portability of your data
Protection of Minors' Information
We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have collected personal information from a minor without verification of parental consent, we take steps to remove that information from our servers.
This Privacy Policy is governed by the privacy laws of South Africa and reflects our commitment to your privacy rights. For any questions or concerns regarding this policy, please note that contact information is not provided.